MRA – The Management Association, 3800 Avenue of the Cities, Suite 100 in Moline, Illinois will hold several training events in March 2016.

 

March 4: Customer Service Excellence Program: Session 1: Enhance Your Customer Connection (8:30 a.m. to 12:00 p.m.). Cost is $200 for MRA members, $265 for nonmembers.

 

March 4: Essentials of HR Certificate Series: Session 5: Total Rewards: Compensation Basics (8:30 a.m. to 12:00 p.m). Cost is $200 for MRA members, $265 for nonmembers.  Eligible for HRCI Credits and SHRM Credits

March 4: Essentials of HR Certificate Series: Session 6: Total Rewards: Benefits Basics (8:30 a.m. to 12:00 p.m.) Cost is $200 for MRA members, $265 for nonmembers. Eligible for HRCI Credits and SHRM Credits

 

March 8: Frontline Leadership Certificate Series: Session 4: Resolving Conflict & Handling Difficult People Problems (8:30 a.m. to 4:30 p.m. Cost is $305 for MRA members, $405 for nonmembers. Eligible for HRCI Credits and SHRM Credits

March 10 & 18: Essentials of HR Certificate Series: Session 1: HR and Employment Law Essentials (8:30 a.m. to 4:30 p.m.) Cost is $605 for MRA members, $805 for nonmembers. Eligible for HRCI Credits and SHRM Credits

 

March 10 & 24: Principles of Leadership Excellence Series: Module 3: Culture, Motivation, and Aligning Goals with Strategies (8:30 a.m. to 4:30 p.m. Cost is $505 for MRA members, $670 for nonmembers. Eligible for HRCI Credits and SHRM Credits

March 11: Customer Service Excellence Program: Session 2: Understand Your Customer’s Business (8:30 a.m. to 12:00 p.m.). Cost is $200 for MRA members, $265 for nonmembers.

 

March 15: Frontline Leadership Certificate Series: Session 5: Achieving High-Impact Results (8:30 a.m. to 4:30 p.m). Cost is $305 for MRA members, $405 for nonmembers. Eligible for HRCI Credits and SHRM Credits

March 18: Customer Service Excellence Program: Session 3: Creative Customer Problem Solving (8:30 a.m. to 12:00 p.m). Cost is $200 for MRA members, $265 for nonmembers.

March 25 & April 1: HR Business Partner Certificate Series: Session 1: HR as Strategic Business Partner (8:30 a.m. to 4:30 p.m.) Cost is $605 for MRA members, $805 for nonmembers. Eligible for HRCI Credits and SHRM Credits

March 29 & April 4 & 12: Supervision Fundamentals (8:30 a.m. to 4:30 p.m). Cost is $885 for MRA members, $1,175 for nonmembers.

To register, or for more information, contact Kathy Riley at 309-277-4186 or Kathy.riley@mranet.org, or visit mranet.org/Training-Events.

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

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