Event:            ISO 9001: 2008 Internal

Dates:                   Monday, July 20, 2015 and Tuesday, July 21, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $550 MRA members / $750 nonmembers

 

This two-day class will have a strong emphasis on best practice techniques used to audit the American National Standard ISO 9001-2008 version. The class incorporates planning audits, performing audits, and analysis/reporting of audit observations. The materials and subsequent test is based upon the accredited certified quality auditor's examination.

To register, or for more information on other MRA training, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

**************************************************************************************************

Event:            Supervision: The Essentials

Dates:                   Tuesday, August 18, 2015, Tuesday, August 25, 2015 Tuesday September 1, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $750 MRA members / $950 nonmembers

First line/front line supervisors and managers on your team are often people who have proven they are very good at doing and now they are being asked to take on a leadership role.  At the same time, you realize leading is not the same as doing and you'd like to help them obtain ideas, concepts, and skills necessary for success in their new position. Newly acquired skills will help them become an asset and a more valuable resource for your organization. When time is tight, you can get caught up in the dilemma of how to achieve greater results with limited resources in a time-controlled, economical, and hard hitting way. MRA is pleased to offer a solution to such a dilemma - Supervision: The Essentials.

This three-day program provides your new, less experienced leaders with ideas and practices they can put to use immediately. Think of it as basic training?compact, concise, focused, and all about applicable skills - nothing but the essentials!

To register, or for more information on other MRA training, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

**************************************************************************************************

Event:            Advanced Communication Series - The Art and Science of Excellence

Dates:                   Friday, July 10, 2015, Friday, July 17, 2015 and Friday, August 7, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $885 MRA members / $1,170 nonmembers

Push your communication skills to higher levels. In this advanced series, participants will learn how humans take in and process language and information and the ways language and information drive our thinking and behavior. This series will explore current cutting-edge science of the mind and its impact on language, behavior, understanding, and actions. This highly interactive series seeks to move information to awareness and then to action.

To register, or for more information on other MRA training, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

**************************************************************************************************

Event:            Principles of Leadership Excellence Certificate Series

Dates:                   Thursday, July 9, 2015 through Thursday, December 3, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $3,080 MRA members / $4,050 nonmembers

Success in today's business environment calls for a deep and broad leadership perspective.  Managing a workforce with diverse ages, values, and thinking styles is a daily challenge.  Increasing productivity with fewer resources calls for leaders with the know-how to help employees adapt to change.  Give your leaders the skills to foster innovation with increased employee engagement, and reduce silos of knowledge that result in turf protection.

Principles of Leadership Excellence (PLX) is a comprehensive, practical program that teaches what to do and how to do it, including

·         Highly interactive training methods, proven effective for adult learners

·         Inspiring instructors with real-world experience in the office, on the plant floor, and in the field

·         Continuous skill reinforcement through online resources and support between sessions

·         Sharp focus on skills that managers can put into practice the next day

Managers who participate in the PLX program experience a refreshing approach to management training. It's not a broad-brush, lecture-type series that's quickly forgotten in the reality of day-to-day work.  Designed by MRA, your trusted expert in adult learning, PLX delves frankly and deeply into challenging issues.

To register, or for more information on other MRA training, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

***********************************************************************************************************

Event:            Human Resource Professional Certificate Series

 

Dates & Times: Begins August 3, 2015 and runs weekly through August 24, 2015

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $1,100 MRA members / $1,490 nonmembers

 

Get your HRCI credits by attending.  This certificate series is designed specifically for those with at least 3 years of professional level HR experience and for experienced HR professionals looking to improve their overall technical and management knowledge. Prior completion of the Foundations for Human Resource Administration Certificate Series (or comparable coursework or experience) is strongly recommended.

Courses in this series:

To register, or for more information on other MRA training, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

 

 

Event:                   FMLA - Update for Leave Administrators

Date:                     Thursday, May 7, 2015

Time:                    8:00 a.m. to 11:30 a.m.

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $160 MRA members / $205 nonmembers

It's important to stay current.  The FMLA playing field changes rapidly each year due to court cases, DOL rulings, and administrator's interpretations.  MRA's experienced human resources professionals, who answer thousands of FMLA member questions each year, will guide you through the latest changes to keep you current with FMLA administration.  The course content is fluid and will reflect current legal activity as well as hot topics from recent member inquiries.

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

 

 

Event:                   Forklift/Lift Truck Train-The Trainer

Date:                     Thursday, May 14, 2015

Time:                    8:00 a.m. to 3:00 p.m.

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $350 MRA members / $450 nonmembers (includes full kit with videos)

Second attendee from same company $175 MRA members/ $210 nonmembers

This highly successful powered industrial truck training program is designed to provide you with all the information you need to instruct and train your employees on safe operation of powered industrial trucks.  Included in the cost of this program are 6 hours of classroom instruction at MRA's facility and program information necessary for conducting qualified training classes.

 

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

 

Event:                  Negotiation Skills- Accomplishing the Win-Win - Finding the Common Ground

Date:                     Monday, May 18, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $250 MRA members / $340 nonmembers

 

In this program, participants examine the strategies, tactics, and techniques that skilled negotiators use to reach mutually satisfying  outcomes and participants learn how to identify the needs and underlying interests of both parties and plan approaches for communicating their side with confidence.

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

 

Event:                  Strategic Planning Workshop: A Case Study

Date:                     Thursday, May 21, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $250 MRA members / $340 nonmembers

This workshop provides leaders with a structural approach that ensures fact-based decision making that can be used for evaluating specific problems or opportunities or to conduct a more general business review for strategic planning.

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

 

Event:                   Affirmative Action Plan Workshop

Date:                     Thursday, May 28 & Friday, May 29, 2015

Time:                    8:00 a.m. to 3:30 p.m.

Where:                MRA-The Management Association

3800 Avenue of the Cities - Suite 100

Moline, IL  61265

 

Cost:                       $460 MRA members / $665 nonmembers

During this workshop, participants will receive the tools needed to write a federally-sound affirmative action plan from start to finish, including the preparation of all critical statistical analysis.

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact Kathy Riley at 309.277.4186 or Kathy.riley@mranet.org

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

Event:            ISO 9001: 2008 Internal Auditing

Dates:                   Monday, July 20, 2015 and Tuesday, July 21, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $550 MRA members / $750 nonmembers

 

This two-day class will have a strong emphasis on best practice techniques used to audit the American National Standard ISO 9001-2008 version. The class incorporates planning audits, performing audits, and analysis/reporting of audit observations. The materials and subsequent test is based upon the accredited certified quality auditor's examination.

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact MRA at 309.277.4183 or heather.roberts@mranet.org.

**************************************************************************************************

Event:            Supervision: The Essentials

Dates:                   Tuesday, August 18, 2015, Tuesday, August 25, 2015 Tuesday September 1, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:  $750 MRA members / $950 nonmembers

First line/front line supervisors and managers on your team are often people who have proven they are very good at doing and now they are being asked to take on a leadership role.  At the same time, you realize leading is not the same as doing and you'd like to help them obtain ideas, concepts, and skills necessary for success in their new position. Newly acquired skills will help them become an asset and a more valuable resource for your organization. When time is tight, you can get caught up in the dilemma of how to achieve greater results with limited resources in a time-controlled, economical, and hard hitting way. MRA is pleased to offer a solution to such a dilemma - Supervision: The Essentials.

This three-day program provides your new, less experienced leaders with ideas and practices they can put to use immediately. Think of it as basic training?compact, concise, focused, and all about applicable skills - nothing but the essentials!

To register, or for more information, go to our new website at www.mranet.org/Training-Events, or contact MRA at 309.277.4183 or heather.roberts@mranet.org.

**************************************************************************************************

Event:            Advanced Communication Series - The Art and Science of Excellence

Dates:                   Friday, July 10, 2015, Friday, July 17, 2015 and Friday, August 7, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $885 MRA members / $1,170 nonmembers

Push your communication skills to higher levels. In this advanced series, participants will learn how humans take in and process language and information and the ways language and information drive our thinking and behavior. This series will explore current cutting-edge science of the mind and its impact on language, behavior, understanding, and actions. This highly interactive series seeks to move information to awareness and then to action.

**************************************************************************************************

Event:            Principles of Leadership Excellence Certificate Series

Dates:                   Thursday, July 9, 2015 through Thursday, December 3, 2015

Time:                    8:00 a.m. to 4:00 p.m.

Where:                MRA- the Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:                      $3,080 MRA members / $4,050 nonmembers

Success in today's business environment calls for a deep and broad leadership perspective.  Managing a workforce with diverse ages, values, and thinking styles is a daily challenge.  Increasing productivity with fewer resources calls for leaders with the know-how to help employees adapt to change.  Give your leaders the skills to foster innovation with increased employee engagement, and reduce silos of knowledge that result in turf protection.

Principles of Leadership Excellence (PLX) is a comprehensive, practical program that teaches what to do and how to do it, including

·         Highly interactive training methods, proven effective for adult learners

·         Inspiring instructors with real-world experience in the office, on the plant floor, and in the field

·         Continuous skill reinforcement through online resources and support between sessions

·         Sharp focus on skills that managers can put into practice the next day

Managers who participate in the PLX program experience a refreshing approach to management training. It's not a broad-brush, lecture-type series that's quickly forgotten in the reality of day-to-day work.  Designed by MRA, your trusted expert in adult learning, PLX delves frankly and deeply into challenging issues.

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

Event Announcement:   

Event:           Project Management: The Human and Technical View  

Date:           Thursday, April 2, 2015 and Friday, April 3, 2015  

Time:            8:00 AM - 4:00 PM  

Where:         MRA - The Management Association  

3800 Avenue of the Cities, Suite 100  

Moline, IL  61265  

Cost:             MRA Members: $460; Nonmembers: $645   

This two day program, gain the know-how to lead projects to successful outcomes.  Participants will learn to implement a process for planning and completing any project, using a practical, hands-on approach.  Discuss the roles and responsibilities of a project manager, including managing the human dynamics of the team and stakeholders.  A communication-style assessment guides project managers to an understanding of the power of an adaptable style. Participants will be able to explain how to affect change and influence others as projects evolve.

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.277.4183 or heatherroberts@mranet.org.  

   

Event Announcement:   

Event:           Affirmative Action Plan Workshop  

Date:           Thursday, April 9, 2015 and Friday, April 10, 2015  

Time:            8:00 AM - 3:30 PM  

Where:         MRA - The Management Association  

3800 Avenue of the Cities, Suite 100  

Moline, IL  61265  

Cost:            MRA Members: $460; Nonmembers: $665  

 

During this two day workshop, you will receive the tools you need to write a federally-sound affirmative action plan from start to finish, including the preparation of all critical statistical analyses.  In addition to writing the plan, we discuss important affirmative action concepts and implementation requirements.  Our approach is unique.  First, the seminar is conducted by MRA's AA/EEO managers.  Second, this is one of the most "hands-on" and "interactive" seminars you will ever attend.  You actually prepare many elements of your plan during the seminar.

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.277.4183 or heatherroberts@mranet.org.

 

 

Event Announcement: 

Event:           Advanced Communication Series - The Art and Science of Excellence

 

Date:           Effective Communication - Beyond the Basics - Friday, April 10, 2015

Communication From The Inside Out - Friday, April 24, 2015

Right Brain/Left Brain Thinking -  Friday, May 15, 2015

 

Time:            8:00 AM - 3:00 PM

 

Where:         MRA - The Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:             MRA Members: $885; Nonmembers: $1170 

 

During this three day series, you will push your communication skills to higher levels. In this series, participants will learn how humans take in and process language and information and the ways language and information drive our thinking and behavior.  This series will explore current science of the mind and its impact on language, behavior, understanding, and actions.  This highly interactive series seeks to move information to knowledge and then to action.

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.277.4183 or heatherroberts@mranet.org.

 

 

Event Announcement: 

Event:           Human Resource Professional Certificate Series

 

Date:           Session 1: HR Professional As Business Partner - Friday, April 17, 2015 (8:00 AM - 3:30 PM)

Session 2: HR Metrics: ROI For HR Initiative - Friday, April 24, 2015 (8:00 AM - 11:30 AM)

Session 3: Internal Investigations: A How-To-Guide - Friday, April 24, 2015 (12:30 PM - 4:00 PM)

Session 4: Fundamentals of Compensation - Friday, May 1, 2015 (8:00 AM - 3:00 PM)

Session 5: Finance Essentials For The HR Professional - Friday, May 8, 2015 (8:00 AM - 3:30 PM)

 

Where:         MRA - The Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:             MRA Members: $1100; Nonmembers: $1490

 

This certificate series is designed specifically for those with at least 3 years of professional level HR experience and for experienced HR Professionals looking to improve their overall technical and management knowledge.  Prior completion of the Essentials of HR Certificate Series is strongly recommended.

During this five session certificate series, you will be building upon the technical skills gained in the Essentials of HR Certificate Series, this certificate series continues to grow your technical HR expertise, while focusing on key HR competencies of business acumen, collaboration, influencing, and work relationships.

HRCI Credit: 16.25 Business (Strategic)

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.277.4183 or heatherroberts@mranet.org

 

 

Event Announcement: 

Event:           Frontline Leadership Certificate Series

Date:           1. Motivation and Trust Building - Tuesday, April 21, 2015

2. Communication Skills - Tuesday, April 28, 2015

3. Effective Training Techniques - Tuesday, May 5, 2015

4. Resolving Conflict And Handling Difficult People Problems - Tuesday, May 12, 2015

5. Achieving High Impact Results - Tuesday, May 19, 2015

 

Time:            8:00 AM - 3:00 PM

Where:         MRA - The Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

 

Cost:             MRA Members: $1250; Nonmembers: $1700 

 

This five-day series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, or conduct performance reviews. (They may be called group leaders, team leaders, coordinators, leaders of work groups, "go to" people, etc.) These employees often do the work while providing leadership to their work group. 

This series introduces the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills. This series is also effective for individuals that are being groomed for a leadership-type role. 

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.277.4183 or heatherroberts@mranet.org

 

 

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

MRA-The Management Association is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. The Iowa/Western Illinois MRA office is located at 3800 Avenue of the Cities, Suite 100 in Moline, Illinois.  

To learn more on how to become a member of MRA or for more information regarding other program schedules, go to www.mratraining.com or contact Heather Roberts, Executive Director at 309-277-4183 or heather.roberts@mranet.org.  

Some upcoming courses in APRIL include :  

Project Management: The Human and Technical View  

Don't let your projects get the best of you!  In this program, gain the know-how to lead projects to successful outcomes.  Participants will learn to implement a process for planning and completing any project, using a practical, hands-on approach.  Discuss the roles and responsibilities of a project manager, including managing the human dynamics of the team and stakeholders.  A communication-style assessment guides project managers to an understanding of the power of an adaptable style. Participants will be able to explain how to affect change and influence others as projects evolve.

On day two, participants will take part in a video case study and complete an analysis of another project manager's work.

This course provides time for the participant to work on a project using templates.  Bring your project idea(s) to class.  MRA also provides the templates in MS Word as a download.  

For more information, go to www.mratraining.com/CourseDetail.asp?id=2967  

 

Affirmative Action Plan Workshop

During this workshop, you will receive the tools you need to write a federally-sound affirmative action plan from start to finish, including the preparation of all critical statistical analyses.  In addition to writing the plan, we discuss important affirmative action concepts and implementation requirements.  Our approach is unique.  First, the seminar is conducted by MRA's AA/EEO managers.  Second, this is one of the most "hands-on" and "interactive" seminars you will ever attend.  You actually prepare many elements of your plan during the seminar.

For more information, go to www.mratraining.com/CourseDetail.asp?id=2922

 

Advanced Communication Series

Push your communication skills to higher levels. In this series, participants will learn how humans take in and process language and information and the ways language and information drive our thinking and behavior.  This series will explore current science of the mind and its impact on language, behavior, understanding, and actions.  This highly interactive series seeks to move information to knowledge and then to action.

For more information, go to www.mratraining.com/SeriesDetail.asp?id=620

 

Human Resource Professional Series

Building upon the technical skills gained in the Essentials of HR Certificate Series, this certificate series continues to grow your technical HR expertise, while focusing on key HR competencies of business acumen, collaboration, influencing, and work relationships. (HRCI Credit: 16.25 Business (Strategic))

 

For more information go to www.mratraining.com/SeriesDetail.asp?id=647

 

 

Frontline Leadership Series

This series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, or conduct performance reviews. (They may be called group leaders, team leaders, coordinators, leaders of work groups, "go to" people, etc.) These employees often do the work while providing leadership to their work group. 

This series introduces the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills. This series is also effective for individuals that are being groomed for a leadership-type role. 

For new supervisors and managers who have the responsibility to hire, fire, promote, and evaluate performance, the Principles of Leadership Excellence Series is strongly recommended.

For more information go to www.mratraining.com/SeriesDetail.asp?id=631

Event Announcement:

Event:           Customer Service Excellence Program

Date:            Friday, March 6, 2015, Friday, March 20, 2015 & Friday March 27, 2015 8:00 a.m. to 11:30 a.m.

Where:         MRA - The Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

Cost:            MRA Members: $480; Nonmembers: $615

MRA's series of three, half-day sessions challenges those who interact with customers to move from "business as usual" to high performance, results-oriented customer service that delights clients and improves the bottom line. This series covers essential communication skills, improves presentation across all mediums?telephone, e-mail, and face-to-face?and cultivates creative problem-solving skills that delight customers.

 

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.764.8354, 888-516-6357 or bob.mannhardt@mranet.org.

 

Event Announcement:

Event:          Supervision: The Essentials

Dates:          Monday, March 16, 2015, Monday, March 30, 2015 & Monday, April 20, 2015

Where:         MRA - The Management Association

3800 Avenue of the Cities, Suite 100

Moline, IL  61265

Cost:            $750 MRA Members; $950 Nonmembers

 

This three-day program provides your new, less experienced leaders with ideas and practices they can put to use immediately.  Think of it as basic training?compact, concise, focused, and all about applicable skills - nothing but the essentials!

To Register, or for more details, go to www.mratraining.com, or contact MRA at 309.764.8354, 888-516-6357 or bob.mannhardt@mranet.org.

 

 

About MRA-The Management Association
Founded in 1901, MRA-The Management is a not-for-profit employer association that serves more than 4,000 employers throughout the Midwest, covering 800,000+ employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by creating powerful teams and safe, successful workplaces. MRA conducts more than 2,000 learning events each year. Members of MRA also receive access to expert guidance, best practices, professionally facilitated roundtables, essential tools, and dozens of business services in the areas of human resources and training. MRA is headquartered in Waukesha, Wis., and has regional offices in Palatine, Ill.; Moline, Ill.; and Plymouth, Minn. To learn more and to become a member of MRA, visit www.mranet.org.

Kathy Riley
Member Relations Coordinator
Main: 309-764-8354 | Direct: 309-277-4186
MRA |  | Moline | IL | 61265
Kathy.Riley@mranet.org | www.mranet.org

Quad Cities Ballet Folklorico would like to invite you to their 30th Anniversary Celebration  November 29, 2014 at the Camden Center located at 2701 1st Street in East Milan, Illinois.  Doors open at 6:00 PM with Dinner starting at 7:00 PM.

Entertainment will be provided by Mariachi Real Guadalajara of Chicago with DJ Rebelde during intermissions.   Also performing will be the Quad Cities Ballet Folklorico and a special appearance from our Alumni.

Tickets for this special occasion are $25, with proceeds going to Quad Cities Ballet Folklorico. There will be a limited number of tickets available.

For tickets or more information please contact Jessica Munos at 309-792-8947 or Beatriz Camarillo (espanol) at 309-762-0949.

Brief History:

The Quad Cities Ballet Folklorico (QCBF) is a traditional Mexican Folkloric dance group that was founded by Arnulfo Camarillo in 1984. Originally created as a small project for a Mother's Day event, QCBF has thrived for 30 years and is a Non-Profit Organization (501c3) which is committed to sharing the beautiful culture of Mexico, through music and dance.

QCBF has performed all over the nation, including such places as Arizona, Minnesota, Indiana and all over the Midwest.  QCBF performs a variety of traditional folkloric songs from over 20 different states of Mexico. Currently there are 55 dancers ranging in age from 4-18, and the group has always had a strong base of committed parents and volunteers assisting in performances and practices.

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The Quad City International Association of Administrative Professionals (IAAP) will be presenting a FREE Seminar on Monday, March 3, 2014 at the Western Illinois University River Drive Campus, 330 River Drive in Moline, Illinois.  The speaker will be John Sample and he will be presenting "Staying Motivated and Keeping Positive in the Workplace".  

Networking/Gathering begins at 5:30 PM, Dinner at 6:00 PM (reservation is required - meal cost is $8.00) and the speaker will begin at 6:30 PM. A short chapter business meeting will be held following the installation.

To register, please contact Marilyn McVietty by 11:00 AM by Friday,February 28, 2014 at (309) 944-6494 or email her at mcviettym@yahoo.com.

 

For more information, go to our website at www.iaap-quadcity.org/quadcity/meetingsevents

 

IAAP is the world's largest international association of administrative professionals. IAAP offers professional development, leadership training and networking opportunities for administrative professionals. IAAP is a non-profit, volunteer association.

Joining a professional organization demonstrates your commitment to your career. Work is most rewarding when we do it with enthusiasm and give it our best. Through IAAP you will gain knowledge, confidence and contacts that will help you advance professionally. IAAP works to build a professional image of administrative professionals in the workplace.

IAAP membership is open to all persons working in the administrative field, along with business educators, students, firms and educational institutions. There is no test of sponsorship required. Through IAAP qualified professionals can test for the certification rating, the benchmark of excellence in the administrative profession.

For more information please contact Kathy Riley at (309) 489-6122.

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The Quad City International Association of Administrative Professionals (IAAP) 2012-
2013Chapter Officers were installed by Quad City Chapter IAAP 2010-2011 Past
President, Vivian Force at the June 11, 2012 meeting at the MRA Offices in Moline,
Illinois.

The 2012-2013 Slate of Officers are as follows:
President: Susan Rorick, CAP-OM
Vice-President: Kathleen Riley, CAP-OM
Secretary: Dianna DaGama
Treasurer: Marilyn McVietty, CAP

The Quad City Chapter holds their meetings on the second Monday of every month at MRA Offices, 3800
Avenue of the Cities in Moline, Illinois.

IAAP is the world's largest international association of administrative professionals. IAAP offers professional
development, leadership training and networking opportunities for administrative professionals. IAAP is a non-
profit, volunteer association.

Joining a professional organization demonstrates your commitment to your career. Work is most rewarding
when we do it with enthusiasm and give it our best. Through IAAP you will gain knowledge, confidence and
contacts that will help you advance professionally. IAAP works to build a professional image of administrative
professionals in the workplace.

IAAP membership is open to all persons working in the administrative field, along with business educators,
students, firms and educational institutions. There is no test of sponsorship required. Through IAAP qualified
professionals can test for the certification rating, the benchmark of excellence in the administrative profession.

For more information please contact Kathy Riley, CAP-OM at (309) 489-6122 or via email at thekatriley@gmail.com.

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